MusiciansFriend.com Promo Codes Updated For January 2021
About Musicians Friend:
Musician’s Friend is a family-owned online retail company based in Westlake Village, California. Rob and DeAnna Eastman founded the company in 1983 and operated out of their garage. They later relocated the company’s headquarters from San Diego to Southern Oregon. With two call centers located in Indianapolis, Indiana, and Salt Lake City, Utah plus its largest store based in Kansas City, Musician’s Friend operates multiple outlets throughout the US.
Musician’s Friend as the name suggests deals in all musical instrument collections and much more supplies music lovers. A wide selection of products is available on the Musician’s Friend online shop. The products include:
- Drums and percussion
- Lighting and stage effects
- Band and Orchestral
- Software and downloads
- Live sound
- Amplifiers and effects
- Music software
- DJ gear
- Microphones and wireless
- Keyboards and MIDI
- Apple and iOS
- Bass guitar
In 2014, Musician’s Friend won a record eight awards including Dealer of the year awards by TASCAM, CAD, Nord, and Hanser. Musician’s Friend is accredited by Better Business Bureau (BBB).
How the Online Shop Works
You simply pick the products you like from the simplified categories. Your selected items will be placed on your cart. Once complete, you select your preferred method of payment. The payment options include MasterCard, American Express, Visa card, PayPal, Discover, JCB, and UnionPay. Musician’s Friend Platinum Card option allows you a financing option of ordering for your desired product and the repay for a period of up to 48 months at 0% interest, subject to terms of payment. This is an offer available for a limited time period. You need to give your specific address where the products will be shipped to.
You can place your orders via email or phone call as well. To inquire about the price of an item whose price is not indicated, you can call through +1-801-501-8110 for assistance.
You may check the status of your order by selecting the “order status” provided as the second item from the top right corner of the screen.
How to Use Musician’s Friend Coupon Codes
Musician’s Friend has discounts and promotional offers on selected products from time to time. On its website, the company’s coupon code is provided on top of the screen. You must enter the promotional coupon code During the normal checkout process.
You may find special offers and discounts on “clearance sales” and in the “Hot Deals” sections.
How to Interact With Musician’s Friend
Musician’s Friend has interactive customer support options including email, Instagram, LinkedIn, Twitter, Facebook, Pinterest, YouTube, and telephone conversations. If you have any question regarding their products or need help with the ordering or returning process these means of communication can be valuable to you. Customer service telephone number is 877-880-5907.
You may also obtain helpful information from the FAQs page on the Musician’s Friend website. Live Chat interaction is also available to customers seeking help. You can download the Musician’s Friend mobile App from Google Play.
Subject to limitations, you are free to return a product you are not happy with. You should return the eligible goods within 45 days from the date of order in their original condition. What you need in order to return the items are a Return Merchandise Authorization number and the original invoice. Return items must include the original packaging, should not have been used or bear scratches/ damages of any nature.
You will be given a refund less shipping and handling fees. Your refund will be processed within 2 business days and paid through your chosen payment option.
Stringed musical instruments costing over $1999.00 must be returned within 10 days from shipping date. Apple products, items on clearance sale category, downloadable electronic products or software, demo gear, vintage instruments, and discontinued goods cannot be returned. Products marked as non-returnable are not eligible for return as well.
Return of the following products can only be accepted if they are in the original unopened packaging or if defective:
- “World” wind instruments
- Body jewelry, clothing/ footwear
- Earbuds and earplugs
- Thin whistles
- Turntable cartridges
Please note that some products such as brass and woodwind instruments will be charged a sanitization fee of $10, while others (e.g. bows) incur a restocking fee deducted from the refund. Remember to read the shipping package for some information on the product return policy.
Defective CDs, software, DVDs, videos, books, and vinyl records will only be eligible for exchange. However, credit refund will be accepted only if the products are returned in the original sealed packaging.