Rothy’s is a shoe company established in 2016 by Roth Martin and Stephen Hawthornwaite. They realized there was an opportunity in online shoe eCommerce to sell simple shoes at affordable prices for women.
When you buy Rothy’s shoes, you’ll receive footwear that’s lightweight, durable, and comfortable for everyday use. The company manufactures these shoes from recycled plastic using 3D knit technology.
The shoes Rothy’s sells are available for purchase in different styles – flat, pointed, Sneaker, and Loafers. Recently, they started selling budget-friendly kids shoes to their collection. Rothy’s continues to invest in research and development to ensure there’s no waste during the process. They truly are a one-stop shop for all your shoe-buying needs.
Stephen (Hawthy) pursued a career in investment banking while Martin was a renowned designer. Their business model: to continue to reduce the waste that in shoe-manufacturing, distribution, selling & every part of the process. The company has more than 400 employees in China and the U.S. While you’ve always been able to shop online, in 2018, Rothy’s opened its first store in San Francisco.
How to Redeem Your Discount Code:
When you visit Rothy’s shop, you’ll see that the categories of ‘point’ and ‘flat’ shoes enjoy free shipping on orders above $30.
On the right-hand side, there is a discount code/ Gift card section where you can apply your promo codes.
Enter the offer code and select the shoes you intend to purchase including their size and the extra insole.
Once you add the shoes in the shopping cart, click the ‘checkout’ button and you’ll see your order summary.
Enter one of our promo codes and click the `apply’ button.
If you want to learn more about coupons for 2020, you can always visit Rothys.com. You may want to check all the promotions of interest before making your purchase.
More Ways To Shop & Save:
Gift Cards – Rothys offers both physical gift cards and virtual gift cards that you can give to someone to help them afford great quality shoes of their own.
Payment Methods Accepted:
Rothys accepts payment from most major credit cards, including Visa, Mastercard, American Express and Discover Card. Their online shop uses Shop Pay to handle transactions, so if you have your payment method already entered with Shop Pay, you can checkout fast.
24/7 Customer Service
If you have any questions about your purchase, account, shipping policies, refer-a-friend-program or gift cards, you can visit Rothy’s contact page on their online store. For online inquiries, send your email to email@example.com. You can also contact them via 415-737-6849 from 9 am to 5 pm PST daily. The customer service team will address your issue promptly.
If you need help to process a return or exchange transaction, you can contact the merchant via their Facebook page: https://www.facebook.com/rothys/. To drive brand awareness, the merchant uses twitter ads. You can follow them at their twitter handle @rothys and via Instagram @rothysintheworld for exclusive promotions, offers & deals.
There are three options for returning your shoes. You can return your purchased products in-store, by mail, or in person. The store accepts unworn shoes as returns. To ensure the refund is successful, you should provide a receipt.
Visit the ‘Returns Center’ of their store, enter the email address, and click on ‘Start a Return’ button. Next, select the items you want to return and the reason. After that, check your email and follow the instructions.
Make sure you download the shipping label, repack the original package and then drop it at the nearest USPS. Allow for at least 5-9 business days for your refund to be processed. UPS expedited takes 2-3 days at a cost of $25 while UPS rush takes 1-2 days at a cost of $35. The return team is located on the west coast so goods traveling on the east coast will take the longest time. It’s worth mentioning that credits are issued in 10-14 days.
Refunds placed after 12 pm PST on Friday or a national holiday will be shipped the following working day. On the other hand, Rothy’s allows for exchanges for a different size but in the same style. The exchange is usually done within 30 days. Once you state your reason, you can select a different size and then finish processing the original pair.
Just like the returns, you should print the free shipping label and drop in the mail. Your new pair is shipped immediately. But if your exchange size is out of stock you’ll receive the shoes once they return to the warehouse.
As long as the merchant receives the original pair back, your credit card will not be charged. Exchanges are shipped within 24 hours after you place your request. All items are shipped from the warehouse in Southern California. Whether it’s a return or an exchange, Rothy’s provide a tracking number to help you check the status of your delivery.