Tommy John Coupon

TommyJohn.com Promo Codes Updated For September 2019:

20% Off Your Purchase

Enter the code and save.

20% Off Your Purchase

Enter the code and save.

Limited Edition:

Valentine's Day prints - get them before they're gone.

Limited Edition:

Valentine's Day prints - get them before they're gone.

Sign up and save 15% off.

Sign up, save, and get informed.

Sign up and save 15% off.

Sign up, save, and get informed.

First Purchase?

We'll take 20% off when you apply the following code.

First Purchase?

We'll take 20% off when you apply the following code.

$10 OFF:

Save by entering the code during checkout.

$10 OFF:

Save by entering the code during checkout.

Save 20% off your purchase:

Hurry - add this code to save 20% off.

Save 20% off your purchase:

Hurry - add this code to save 20% off.

Buy 5+ pairs of any underwear:

Instantly get 10% off at checkout.

Buy 5+ pairs of any underwear:

Instantly get 10% off at checkout.

Rewards members:

Always get free shipping on $50+ orders.

Rewards members:

Always get free shipping on $50+ orders.

Free Shipping:

On orders of $75+

Free Shipping:

On orders of $75+

Tommy John Rewards:

More comfort. More rewards. Join now.

Tommy John Rewards:

More comfort. More rewards. Join now.

About Tommy John:

Tommy John is an online underwear fashion retail company. It was founded in 2008 and has its headquarters in New York City, New York, USA. The founder of Tommy John, Tom Patterson is the current CEO while his wife and co-founder, Erin Fujimoto, heads Merchandising.

Incorporated in 2012, Tommy John deals in undershirts, underwear, and socks for both men and women. Tommy John has a workforce of 100 employees spread across its store locations. There hundreds of Tommy John stores located throughout the US.

How it Works

On the Tommy John website, click on the menu bar (3 lines) at the top left corner of the screen. The items are grouped into various categories and sub-categories for ease of navigation. This makes your shopping easier.

The categories include:

  • New arrivals
  • Men
  • Women
  • Packs
  • Underwear
  • Shop by collection
  • Seasonal offers

Clicking on any of the categories above will give you the sub-categories to choose from. You can then proceed to pick your favorite undergarments. The items you pick will go to your shopping cart situated on your screen’s top right corner.

Make payments at the checkout section. Payment options include PayPal and credit cards such as MasterCard, American Express, Discover, and Visa. The currency used on the online payment is US dollar.

Upon successful payment, Tommy John will ship your goods to the delivery address you provide. You’ll receive a “Shipment Confirmation Email” that you can use to track your order. If you ordered a wrong item by mistake, you should call customer service during business hours for immediate cancelation or modification of your order.

How to Use Coupon Codes

Tommy John may provide you with promotional coupons valid for limited time periods. These offer codes will be advertised on the company’s website. You can use the coupon codes at checkout. Just click on the field for “offer code” and enter the coupon code. One offer code is eligible for use on a single order only. The code cannot be used for non-branded items and can’t be redeemed in form of cash.

In the case of a qualifying refund, the amount equivalent to the offer code used for that order cannot be refunded. You are not allowed to use offer codes together with Tommy John Referral program towards the same order.

There are also 20% discounts available for military personnel, teachers, college faculty, staff. Towards the bottom of the screen, these are labeled as “Military discounts” and “Teacher discounts.” Click on your respective tab if you’re eligible.

How to Connect With Customer Support

If you need any help, you can contact Tommy John’s customer service through a good number of options. First, at the “Help Center” section, there’s a collection of FAQs where you may get the information you want.

Alternatively, here’s the customer support telephone line: 1-800-708-3490 which you can call in and get the assistance you want.

Another faster option is communication via live chat on the company’s website. The above support channels are available from Monday through Friday between 9 am to 10 pm EST. On Saturday and Sunday, the services are available between 10 am and 7 pm EST.

The other customer service channels are its range of social media platforms. Tommy John has a Facebook page, Twitter account, YouTube, Pinterest, Instagram, and Google+ accounts. You may follow any of these social media accounts to receive updates.

You can also send your inquiries through email.

Returns & Refund Policy

If your ordered underwear does not meet your requirements, don’t worry. The “Best pair guarantee,” feature allows you to get a refund or exchange on your first pair of undergarment that wasn’t satisfactory without any question. You’ll not be charged the shipping fees for an exchange of this kind. Tommy John will accept it back if you return it within 30 days from date delivered (online orders) or purchase date (in-store orders).

For other returns or exchange request to be authorized the item should be in its original unworn state. You should not tamper with the product labels and tags if you wish to return it.

Before you return any item, make sure to call customer care or email your return/exchange request. Provide your receipt or order number to the customer support for verification. This will enable you to know if the return will be authorized. If authorized, your refund or exchange will be made within 10 working days. Any return from any of the lower 48 states is eligible for free shipping.

No unauthorized returns or exchange are accepted at Tommy John. You may deliver an authorized return to a Tommy John’s store near you.

Gift cards are not eligible for refunds, exchange or cash redemption.